Privacy Policy
Done Rite Auto Detailing • Service Terms
At Done Rite Auto Detailing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our mobile car detailing services.
1. Information We Collect
We collect personal information such as your name, phone number, email address, and vehicle details when you book a service through our website or by contacting us directly. We may also collect payment information for transaction purposes.
2. Use of Your Information
We use the information we collect to:
- Process your service requests and bookings.
- Communicate with you regarding your appointment or any service-related updates.
- Improve our detailing services and overall customer experience.
- Process transactions for the services rendered.
3. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you book a service or place an order. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Right to Reject Service & Detailing Surcharges
Done Rite Auto Detailing reserves the right to reject any service request, reschedule, or enforce extra surcharges at our discretion for reasons including:
Service Rejection Rules:
- Unforeseen weather conditions (such as temperatures below 45°F without a heated enclosure).
- Unsafe or hazardous working conditions at the mobile destination.
- Inadequate driveway space or access clearance to perform services safely.
Additional Detailing Fees:
- Excessive Staining: $25 - $50 surcharge.
- Bodily Fluids / Hazardous Waste: $100 - $250 surcharge.
- Excessive Pet Hair: $50 - $100 surcharge (for jobs requiring significant extra vacuuming time).
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as payment processors) to facilitate the services we offer, but only to the extent necessary to complete your transaction or provide the services requested.
6. Cookies and Tracking Technologies
Our website uses cookies or similar tracking technologies to analyze trends, aggregate website traffic patterns, and optimize your overall browsing experience. You can choose to disable cookies through your browser settings if preferred.
7. Third-Party Links
Our website may contain links to third-party websites. These external sites have their own independent privacy policies, and we encourage you to review them. We hold no responsibility or liability for the content or practices of external sites.
8. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Correct or update your personal details.
- Request that we delete your personal information, subject to transactions or legal requirements.
9. Changes to This Privacy Policy
Done Rite Auto Detailing reserves the right to update or modify this privacy policy at any time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions or concerns about our privacy policy or how your data is handled, please contact us at:
donerite@donrite.com